document title "Privacy Policy" laying on a table

Privacy Policy


The Maries County Bank is strongly committed to maintaining the privacy of your confidential personal information. We respect your right to financial privacy and have resolved to safeguard your information responsibly through our policies and practices described in this disclosure.

Online Banking Privacy Policy and Disclosure

Certain personal information about visitors to this Web site is being collected by The Maries County Bank, located in Vienna, Missouri, U.S.A. Personal information is collected from you at the time transactions are conducted through the online banking service, and at the time information is provided by you via e-mail (including the name, e-mail address, and any other information on the e-mail header). For additional information about customer information collected and disclosed by this Institution, see our “Notice of Privacy Policy” below. The Institution does not use “cookies” to collect and track information about you.

Information is collected for the purpose of processing your transaction or request for information. The information will be used for the purposes of meeting your banking needs and requests, and providing services to you in the future. The Maries County Bank does not sell or share customer information with any non-affiliated third parties, except certain third party service providers. These entities will be required to execute a confidentiality agreement with The Maries County Bank which requires adherence to the Institution’s privacy policy and practices. We share information as permitted by law in order to provide you with better services and more options.

If you do not want your personal information collected, you may refrain from supplying the information, whether through e-mail or The Maries County Bank’s online banking services.

We are taking the following steps to ensure the privacy and accuracy of the information collected from or about you: Ensuring your financial privacy is of vital importance to The Maries County Bank and its employees. We limit employee access to confidential customer financial information to those with a business reason for knowing such information. Our employees are trained to understand the importance of customer financial privacy and to properly handle confidential information. We endeavor to maintain the most accurate and up-to-date customer records possible. If you find that your account information is not correct, current, or complete, please call or write to us at the telephone number or address on your account statement and appropriate corrections will be made as soon as possible.

Additionally, information you submit via our online banking service is protected by encryption technology which scrambles account information to reduce the possibility of access by unauthorized individuals outside The Maries County Bank. To further protect your online banking service, The Maries County Bank requires the use of an Access ID and password. The Maries County Bank's top priority is the privacy of our members. The following is provided to address any concerns you may have about text banking. Text Banking will never, under any circumstances, sell or distribute your cell phone number to third parties or Text Banking clients for whom you have not approved. Text Banking will never directly market to you any services for which you have not opted in, either by cell phone, text message or email. Text banking will never distribute any personal information about you, including your phone number, name, billing information or any other piece of identifying information.

You may review the information we collect about you and correct any errors in that information by reviewing account statements and any other correspondence from us and notifying us of any inaccurate or outdated information at the address or phone number on your statements.

If you have questions about your personal information or would like to inform us about the potential misuse of your personal information, you may do so by sending a letter to:
The Maries County Bank
ATTN: Compliance Officer
P.O. Box 203
Vienna, MO 65582

or by sending a fax to the Compliance Officer at 573.422.9929, or calling us at 573.422.3323, or by sending us an e-mail at onlinesupport@mariescountybank.com. Since some e-mail transmissions may be subject to interception, if your correspondence contains sensitive information (e.g., your account number or social security number) you may want to send a letter or telefacsimile to us.

If you feel we have not met our obligations in the protection or use of your personal information, you may submit a complaint to the The Maries County Bank. Any complaints will be handled in compliance with The Maries County Bank’s Consumer Complaints Policy. Breaches of customer privacy are considered serious employee misconduct and may result in termination of the employee.

We recognize the importance of protecting children’s identities and privacy online. Our website is not directed at children, and we do not knowingly collect or maintain personal information from children.

When using the MCB Mobile App, some permissions are required to complete functions and this table lists examples:
Permissions Function Example
CAMERA Allows access to the device's camera Mobile Remote Deposit
LOCATION Allows access to location Maps
ACCESS TO EXTERNAL STORAGE Allows access to files/media on the device Secure Message Attachments
CONTACTS Allows access to contacts on the device Person to Person Payments Recipient List
AUDIO Allows access to the device's microphone  Chat
PHONE STATE Allows access to information about the user's device for device identification Malware/Anti-Phishing for Easy Solutions integration